Keep doing what you're doing!

Dear Michael & Juli,

Now that I am more-or -less settled in my lovely home, I have time to take a breath and thank you for all the work you did for Ron and me.

From the time my friend Martha gave me your names and telephone number, I felt very well cared for as I went through the life-changing experience of selling my home and buying a new one. Your advice and assistance was very professional and personal. I really appreciate your guiding me through the potential pitfalls and hurdles. To be honest, I had the opportunity to see other agents operate, and I felt confident that we had the cream of the crop assisting us.

From being right there when the first offer fell through on my house, to showing us houses that met our criteria, to making sure that the house we were buying was in good shaped before we signed on the dotted line, to finding lost keys (several times) you were the best. I certainly will recommend you to family and friends who are in the house-buying market.

Ron arrives home next week. We are both looking forward to establishing our new home together...thanks in no small part to you.

Keep doing what you are doing!

Yours truly,


The Service Was Great!


I met you while inquiring on a house you had for sale and decided to have you help us find our first home. Thank you, so much, for all you did to make it such a positive experience! I can't think of one thing you could have done better. G.M.

Absolutely Excellent!!

We would describe the service we received as absolutely excellent! Both Mike Downing and his ass't Juli Miller were very available, quick to respond to our calls & questions and thorough in their follow-ups. We can't think of a thing that they could have done better!

We have already referred several of our friends and will look for the opportunity to recommend them in the future! J & M


Dear Michael,

Congratulations for your great success in the year 2002. Your sales production placed you in the top 10% of our company. Your total sales volumn, of nearly $8.5 million, is an outstanding accomplishment.

In the many replies to our after-closing survey, we regularly read the most flattering endorsements from your clients. I have the greatest respect for the way you manage your business. You and Juli do such a great job. It takes hard work to achieve your level of success and to have taken care of each of your clients' needs as well as you have.

We, also, appreciate your leadership in our company and in the real estate industry. Your professionalism, your commitment to excellent customer service, and your high ethical standards make us very proud to work with you.

Thank you for giving back to the community and helping homeless children in Portland by contributing to the Windermere Foundation on every sale you make.

Windermere's remarkable success is due entirely to dedicated Realtors like you. We would gladly recommend your to our family, friends and business associates.

Thank you for your continued support. We wish you the greatest success in the year 2003.


Brian Allen & Joan Tate Allen, Broker/Owners

Very Professional

We received excellent service from Michael & Juli! We were living in New York, contemplating a move to Portland and we met Michael through his web site. We have now purchased not only our home but two investment properties from him. They were wonderful to work with and everything was handled efficiently and professionally. R & LJ